Ever wonderedwhat your customersreally think?
kudos gives you a direct line to your customers' thoughts,empowering you with insights to elevate your business andcreate unforgettable experiences.
Trusted by businesses worldwide
How kudos works
From customer scan to actionable insights in under a minute
Schedule Consultation
We work with you to understand your business needs
Contact us to schedule a consultation where we'll understand your customer base, business goals, and design a custom feedback strategy that works for your specific industry.
Key Features:
- Business needs assessment
- Custom strategy design
- Industry-specific recommendations
- Goals & KPI alignment
Built for your industry
Whether you serve food, sell products, or provide services, kudos adapts to your unique customer feedback needs.
Restaurants & Cafés
From quick-service to fine dining
Challenge:
Hard to get honest feedback during busy service
Solution:
QR codes on tables capture feedback in real-time
Key Features:
- Table-side QR codes
- Peak hour insights
- Menu item feedback
- Service quality tracking
Barbershops, Salons & Spas
Personal care and beauty services
Challenge:
Customers hesitant to give honest feedback face-to-face
Solution:
Private post-service QR codes for candid feedback
Key Features:
- Service quality ratings
- Stylist performance feedback
- Booking experience review
- Facility cleanliness tracking
Hotels, Dorms & Hospitality
Hotels, B&Bs, college dorms, and vacation rentals
Challenge:
Reviews come too late to fix issues
Solution:
In-room QR codes for immediate feedback
Key Features:
- Room service feedback
- Amenity ratings
- Check-in/out experience
- Housekeeping quality
Healthcare & Wellness
Clinics, spas, and wellness centers
Challenge:
Patient satisfaction surveys are lengthy
Solution:
Quick 17-second post-visit surveys
Key Features:
- Wait time feedback
- Staff interaction quality
- Facility cleanliness
- Treatment satisfaction
Don't see your industry?
kudos works for any business that values customer feedback. Let's discuss how we can help your specific industry.
Stop guessing. Start knowing.
See how kudos compares to traditional feedback methods and why leading businesses are making the switch.
Response Rates
Traditional surveys get ignored. Kudos gets completed.
Before:
Email surveys: 12-15% response rate
With Kudos:
QR code surveys: 89% response rate
Speed to Insights
Stop waiting weeks for feedback analysis.
Before:
Manual analysis: 2-3 weeks for insights
With Kudos:
AI analysis: Instant insights & alerts
Customer Experience
No more lengthy, annoying survey forms.
Before:
10+ question surveys take 5-7 minutes
With Kudos:
5 smart questions completed in under a minute
Actionable Data
Get specific insights, not just numbers.
Before:
Generic ratings without context
With Kudos:
AI-powered sentiment analysis & themes
A custom dashboard,
just for you
Everything you need to understand and impress your customers, all in one beautiful interface.
Rating Overview
Real-time metricsTrack overall satisfaction and category-specific ratings. Monitor trends and identify areas for improvement at a glance.
Rating Overview
Track overall satisfaction and category-specific ratings. Monitor trends and identify areas for improvement at a glance.
Performance Trends
Understand rating patterns across days and times. Identify peak performance periods and optimize operations accordingly.
Review Themes
Discover common topics in customer feedback. AI analyzes mentions to highlight what customers talk about most.
Time Analytics
Analyze satisfaction by time of day and discover your most popular days. Optimize staffing and operations based on customer patterns.
Custom Reports
Generate detailed PDF reports and dive deep into analytics. Track satisfaction by time, popular days, and peak hours.
Got questions?
Everything you need to know about kudos and how we can transform your customer feedback process.
Setup is completely hands-off for you. Contact us to schedule a consultation where we'll understand your business needs, design a custom survey strategy, and create the perfect questions for your customers. We'll then generate your QR codes, create NFC tags, and handle the complete implementation.
Our customers see an average response rate of 89%, compared to traditional email surveys which typically get 12-15%. The quick completion time and mobile-optimized design make it easy for customers to participate.
Our AI analyzes customer responses in real-time, identifying positive and negative sentiment, key themes, and actionable insights. It can detect issues before they become problems and highlight what's working well in your business.
Absolutely! During our consultation, we work with you to design survey questions that are perfectly tailored to your business type, customer base, and specific goals. Every survey is custom-designed for maximum relevance and response rates.
Negative feedback triggers instant alerts to your team, allowing you to address issues immediately. You can respond directly to customers, turn negative experiences into positive ones, and prevent bad reviews from appearing online.
Yes, we take data security seriously. All data is encrypted in transit and at rest, and we never share customer information with third parties. You own your data and can export it or reqeuest deletion anytime.
Yes! We provide everything you need including professionally designed QR codes, NFC tags, and placement recommendations. We'll guide you on optimal positioning for maximum visibility and engagement, making the implementation seamless.
We provide comprehensive onboarding, training, and ongoing support. You'll have access to our team for questions, strategy adjustments, and optimization recommendations. We're here to ensure your long-term success.
Join thousands of businesses using Kudos to improve their customer experience